Pet Heaven

General_1 3

• How to: Find Street Codes
• How to: Call forwarding (Telkom)
• Policy: Working Hours

Social Media 1

• How to: Post to Facebook

Accounting 7

• Policy: Refunds
• How to: Request Reimbursement
• How to: Create Purchase Orders
• Procedure: Receiving Process
• How to: Pastel Tax

View all 7

Customer Service 3

• How to: Answer the Phone
• Procedure: Out of Stock
• Policy: Stock returns

Our Core Values 9

• We do what we love and love what we do
• We are kind to one another
• We help others in ways they do not expect
• We over-communicate
• We only make promises that we can keep

View all 9

Merchandising 2

• How to: Add New Products to Website
• How to: Add New Products to Pastel

Order Management 2

• How to: Add/Edit/Delete Subscription Items
• How to: Add Discounts to Subs