Orders will usually be dispatched within 2 to 5 working days of payment being made. In the unlikely event of products ordered being out of stock at our suppliers, you will be notified of a slightly delayed delivery date. If you have not received a dispatch confirmation email within 5 working days of placing your order, or you do not receive your order within 3 days of shipment, please contact us to help you track your order.
Alternatively you can sign in to your account with the link below to track your processed orders: https://www.petheaven.co.za/customer/account/